Privacy Policy

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Information you provide to us
 

• Full name

• Mobile/telephone number

• Email address

• Billing address

• Shipping/delivery address

• Order and purchase details

• Information provided when contacting customer support

• Information submitted through forms, reviews, feedback or other communications

Payment information
 

Payments made through the Website may be processed by third-party payment service providers. We generally do not store complete card, UPI, banking or other sensitive payment credentials on our own systems. Payment information is handled by the relevant payment service provider according to its own privacy and security practices.

Automatically collected information
 

When you visit our Website, certain technical information may be collected automatically, including:
 

• IP address

• Browser and device information

• Operating system

• Pages visited

• Website usage information

• Cookies and similar technologies

• Information relating to website performance and analytics
   

2. How We Use Your Information
 

We may use personal information for purposes including:
 

• Processing and fulfilling orders

• Delivering products

• Processing payments

• Providing customer support

• Responding to enquiries and requests

• Managing returns, refunds and cancellations

• Maintaining transaction and business records

• Improving our Website, products and customer experience

• Detecting and preventing fraud, misuse or security incidents

• Sending service-related communications

• Sending promotional or marketing communications where permitted and where you have provided the required consent

• Complying with applicable laws and legal obligations
   

We will seek to use personal information only for appropriate and stated purposes.
 

3. Cookies and Similar Technologies
 

Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage and, where applicable, support analytics and marketing.
 

Where required, we may request your consent before placing or using non-essential cookies.

You may be able to manage your cookie preferences through the cookie controls provided on the Website and through your browser settings.
 

4. Sharing of Personal Information
 

We may share relevant personal information with service providers who help us operate our business, including providers involved in:
 

• Website hosting and ecommerce services

• Payment processing

• Order fulfilment and shipping

• Customer communication

• Email or marketing services

• Analytics and website performance

• Information technology and security

• Accounting and business administration
   

These service providers may process information on our behalf and may have their own privacy policies and contractual obligations.
 

We may also disclose information where required by law, legal process, governmental authority, or where reasonably necessary to protect our rights, customers, Website or business.
 

We do not sell your personal information as a standalone product.
 

5. Third-Party Services
 

Our Website may contain or use integrations and services operated by third parties, including payment providers, shipping providers, analytics providers, advertising platforms, social-media services and other applications.
 

The processing of information by those third parties may also be governed by their respective privacy policies and terms.
 

6. Data Security
 

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
 

Our Website may be hosted and operated using third-party technology platforms, including Wix.
 

However, no internet-based system can be guaranteed to be completely secure.
 

7. Retention of Information
 

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, maintaining appropriate business and transaction records, resolving disputes, preventing fraud and complying with applicable legal obligations.
 

When information is no longer required, it may be deleted or otherwise disposed of in accordance with applicable requirements.
 

8. Your Privacy Rights and Requests
 

Subject to applicable law, you may contact us regarding your personal information, including requests relating to:
 

• Access to information concerning you

• Correction of inaccurate information

• Deletion of information where applicable

• Withdrawal of consent where processing is based on consent

• Other privacy-related questions or requests
   

To make a privacy request, contact us using the details provided below.
 

We may need to verify your identity before processing certain requests.
 

Please note that deletion or withdrawal of consent may not affect information that we are legally required or otherwise permitted to retain.
 

9. Marketing Communications
 

If you have provided the necessary consent, we may contact you regarding Virasa Brew products, offers, launches, promotions or other marketing communications.
 

You may withdraw your marketing consent or unsubscribe from promotional communications at any time using the available unsubscribe mechanism or by contacting us.

Transactional and service-related communications, such as order confirmations and delivery updates, may still be sent when necessary to fulfil your order or provide our services.
 

10. Children's Privacy
 

Our Website and products are intended for general consumers and are not specifically directed towards children.
 

We do not knowingly seek to collect personal information from children in circumstances where such collection is restricted by applicable law.
 

If you believe that a child has provided personal information to us improperly, please contact us.
 

11. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology or applicable legal requirements.
 

The updated version will be posted on this page with a revised “Last Updated” date.
 

12. Contact Us
 

For privacy-related questions, requests or complaints, please contact:
 

Virasa Brew

Operated by: Jain Enterprise
Website: www.virasabrew.com
Email: virasabrew@gmail.com
Phone: +918178280295
Business Address: RZG-636/C Raj Nagar-2, Palam Colony, New Delhi, Delhi-110077
 

Please include sufficient information in your request for us to understand and respond to your query.

Important: This Privacy Policy is intended as a practical website draft and should be reviewed against your actual Wix configuration, third-party integrations and business practices before publication.